Kendal Library, Stricklandgate, Kendal, LA9 4PY
Monday 7pm-8.30pm
6, 13, 20, 27 June 2011, 4, 18 July 2011
What does the course involve? Using a variety of activities and resources your tutor will help you learn:
Ø How to deal with different types of situations and people
Ø How to communicate with others using eye contact and
body language
Ø How to make requests, ask questions clearly and listen
to others
Ø How to give information on the phone or face to face
Ø What to do next to increase your confidence and
communication skills
For more information and to reserve your place
Please contact: Helen Edmonds
Tel: 07917 072469